Host Management Clients

City Relay Solutions built its strong reputation in the short let host management sector. This has been the fastest growing area of the market, having seen 5x growth between 2015 and 2020.

With any business scaling fast in a new industry, only the innovative operators have managed to successfully navigate it. To grow in this market, City Relay Solutions invested early in the operational processes required to ensure a 5 star guest experience.

Who do we work with?

At City Relay Solutions, we work with:

  • Recognised brands in the short let market
  • With property portfolios of over 100 properties
  • Clients with a range of properties, from studio apartments to 8 bedroom luxury homes.
  • Properties located in London Zones 1 and 2

Our services

We provide a bespoke range of housekeeping and guest services, including personal check-ins and 24/7 concierge, as well as a rapid response handyman service to ensure complete guest satisfaction.

We also pride ourselves on taking care of the little things – everything from how we arrange towels on the bed, all the way through to writing a handwritten welcome note for the guests.

Why our clients choose us

Our ability to offer a full range of property management solutions, means that we are an efficient ‘one-stop-shop’ for our host management clients, allowing them to save time, money and hassle.

Within our range of services, we have our established white label offering, which ensures we represent each of our client’s brands to the highest standards, each and every time. Ultimately, we maintain our host management clients due to our reputation, quality of service and cost effectiveness.

Our investment to build a market leading outsourced solution for host management companies, means that we can save our clients tens of thousands of pounds a year, whilst we meet their specific service and quality requirements.

Find out more about City Relay Solutions by reading our blog