Why clients choose us

Our all-in-one fully managed service removes the complexity and cost of managing multiple suppliers, giving our clients a scalable solution to manage and to enable their business to grow sustainably and profitably. We are trusted by 15+ recognised brands across London.

Our clients

We’re trusted by 15+ short let operators, serviced apartments, aparthotels & extended stay providers across London.

Serviced Apartments

We work with a number of serviced apartment brands, providing consistently high quality housekeeping and guest services at an economically viable price. Being able to handle scale and ensuring super fast communication have been key to building trust in this market.

Host Management Companies

We work with a range of Host Management Companies in the short let market, providing a highly flexible range of housekeeping and guest services. Our clients require white labelled, bespoke solutions that represent their brands to the highest standards.

Estate Agents

Our Estate Agent clients require discretion. A white labelled, technology enabled solution that means we do the heavy lifting, while they retain complete control of their clients and data.

Equally, Estate Agents require a dynamic service that can manage their changing client requirements. We offer rapid onboarding of properties and super fast turnarounds to ensure we meet their expectations. We also provide a simple dashboard for clients to log in and track their daily services and access financial reports.

15+

Proud partners

800+

Properties serviced

54+

Postcodes served

Co-Living

Co-Living brands are passionate about service and technology. Their App is an essential interface for their tenants to request housekeeping and maintenance. We deliver these services in an efficient and seamless manner that builds loyalty and trust with their tenants.

Superhosts

Superhosts can access our services via our cloud based platform that enables them to schedule a 5* service such a check-out clean or personal greet at the click of a button. We lead the field in terms of customer experience and reporting, so all our clients have live tracking and close control of their daily activities.

Build-to-rent

Our build-to-rent clients work with us because of our unparalleled service in terms of quality and technology. Our platform can integrate with leading build-to-rent property management systems and offers a range of reporting and live job tracking that empowers our clients and helps them manage scale and rapid growth.

The quality of the service, and the professionalism of the team at City Relay Solutions, enables us to run our end-to-end operations more efficiently.”