Why clients choose us

Our all-in-one fully managed service removes the complexity and cost of managing multiple suppliers, giving our clients a scalable solution to manage and to enable their business to grow sustainably and profitably.

We’re trusted by 20+ short let operators, serviced apartments, aparthotels & extended stay providers across London.

 BOB W. - City Relay Solutions Client
 City Relay Solutions Client - Stay

Short term rental

We work with a number of serviced apartment brands, host management clients and Airbnb superhosts, providing consistently high quality housekeeping and guest services at an economically viable price. Being able to handle scale and ensuring super fast communication have been key to building trust in this market.

Private rental sector

We work with a range of co-living brands, build-to-rent developers and multi-family blocks, delivering white labelled, bespoke solutions that represent their brands to the highest standards.

Our bespoke tech platform integrates with leading property management systems and offers a range of reporting and live job tracking that empowers our clients and helps them manage scale and rapid growth.

Estate Agents

Our Estate Agent clients require discretion. A white labelled, technology enabled solution that means we do the heavy lifting, while they retain complete control of their clients and data.

Equally, Estate Agents require a dynamic service that can manage their changing client requirements. We offer rapid onboarding of properties and super fast turnarounds to ensure we meet their expectations. We also provide a simple dashboard for clients to log in and track their daily services and access financial reports.


Proud partners


Properties serviced


Postcodes served

"The quality of the service, and the professionalism of the team at City Relay Solutions, enables us to run our end-to-end operations more efficiently.”