Your dedicated Account Manager
With a dedicated account manager acting as your single-point-of-contact, you will have access to all the information you require including automated reporting, evidence for damage claims plus details and quotes of maintenance issues our team have identified. We will support you through periods of high demand as well as facilitate last-minute bookings and requests.
Personalise with our white label service
Our white label service completely integrates our operations into yours, ensuring delivery of your branding, packaging and standards.
Professional check-ins, housekeeping, maintenance and guest services are streamlined and efficient, reducing the associated costs and complications of managing multiple suppliers or doing it in-house.
We provide our clients with the following services based on their specific requirements:
- End-to-end service from pre-check-in to maintenance
- Automated scheduling & reporting of daily services
- Photographic evidence to support damage claims
- Identification of maintenance issues with quotes
- High-quality linen, checked at the warehouse pre-delivery
We’re also on hand to help you with:
- Service checklists tailored to your brand standards
- The ability to flex to accommodate late booking requests
- Managing capacity & capability to manage peaks in demand