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The recent partnership between City Relay Solutions and res:harmonics was born out of a common desire to solve some of the problems the letting industry faces.

City Relay Solutions’ services lie in providing an end-to-end operations solution for our partners. We have a unique value proposition in that our internal operations software, DRIVE, and the services we provide on the field have been developed hand-in-hand with and supported by our sister company, City Relay.

res:harmonics provides software that is specifically designed to enable serviced apartments and co-living operators to navigate their internal operations with ease. These sectors are growing at a fast rate within the industry, making it increasingly important that property management software addresses their unique needs.

This partnership heralds the first streamlined offer for property professionals, delivering full, end-to-end automation for the customer from the software right through the operations. This combination allows you to make a booking, confirm a reservation, auto-generate a task to prepare the property and send reports.

The offering provides property professionals with a whole host of benefits, including:

  • Cost-effectiveness: Businesses are having to be more flexible and reduce their overheads as an effect of the pandemic. Outsourcing operations is a cost-effective solution, a trait which has proved itself to be even more of a necessity since the beginning of the pandemic.
  • Transparency: Full visibility is apparent across the entire process, including the ability to schedule services and view service charges.
  • Scalability: Multiple new properties can be onboarded without jeopardizing the service quality.
  • Manage demand: It is possible to receive a booking forecast (direct connections from the bookings) which gives the service provider the chance to prepare in advance for any increased booking periods, such as bank holidays and over the summer period. This allows for full control and flexibility.

City Relay Solutions’ technology platform DRIVE stores a large amount of data in terms of operations, providing you with valuable metrics such as property performance, service quality and timings. The combined data pool between DRIVE and res:harmonics’ own data is extensive and unmatched in the industry.

To find out more about how this partnership can provide a solution for you, get in touch with us today.

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