Our industry leading tech platform

At the heart of City Relay Solution’s operation is our bespoke, industry leading technology platform, DRIVE. This software system has been built in-house, specifically to meet the challenges of managing a serviced accommodation portfolio.

Automation

Automate your operations

DRIVE provides our clients with a database of their properties and links their services with the physical teams who fulfil the tasks in the field. By integrating with our client’s property management software, DRIVE can automate the daily schedule of services and provide a dashboard with live job tracking and associated reports, meaning our clients have total visibility and control over their operation.

Features

DRIVE’s dashboards

Drive is capable of automating the operation of 1000+ units while driving better productivity, reduced administration per property, greater flexibility, and ultimately higher margins for our clients.

Live schedule tracker

Allows total visibility of your daily activities in advance for you and your operational team. Our task management portal includes a colour coded system for each service and built-in notifications, so you know the status of each property at a glance. So, keeping your team and your guests up-to-date has never been easier.

Service dashboard

Request services, view your service history and check job reports. A simple and intuitive workflow which reduces operational errors, by connecting directly with your Property Management System to automate standard services, such as check out and mid-stay cleans.

Other features and benefits

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Analytics

Improve your operation by accessing a powerful set of tools and reports to analyse the data behind your activities. Design your own dashboard with bespoke reports, compare team efficiencies and track your key metrics and performance indicators over time.

Property database

A property management system that specifies and categorises every data point for each unit. Presented in a clear and concise format that ensures all property information can be quickly accessed within 2 clicks.

Billing – Coming soon

This system will allow for full visibility on all charges relating to your properties, including individual invoices if required.